Senior CDH Consultant

Role: Pega CDH – Senior Decisioning Architect

• 8-10 years of experience in Pega and 6 - 8 years of experience in Pega CDH
• The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services.
• Pega CSSA Certification and Pega Decisioning Consultant
• Experience in Pega CDH 8.X or higher versions,NBAD framework
• Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode
• Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc.
• Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles.
• Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows.
• Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows.
• Develop Pega CDH features in Agile environments.
• Provide pos-implementation support and resolve production defects.
• Monitor application performance to ensure scalability and efficiency.
• Mentor and lead a team of Pega NBA Designers or developers.
• Perform tasks such as proposition builds, customer data flow updates, and interaction updates.
• Good understanding and experience in Digital applications, and Business Functions
• Strong analytical skills with the ability to summarize data into actionable insights.
• Excellent communication skills to interact with both technical and non-technical stakeholders.
• Designing in alignment with Clients Business objective

Good to have skills:

• 1:1 Operation Manager
• Knowledge in externalisation of Cassandra , KAFKA, Elastic search
• Familiarity with DevOps practices such as CI/CD pipelines for deployment automation.