Senior Quality Engineer I (24 months fixed-term)

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. As a Senior Quality Engineer, you will ensure the quality and reliability of web-based products by engaging in both manual testing and test automation while collaborating with cross-functional teams to advocate for exceptional user experiences.

Responsibilities:

• Ensuring the quality and reliability of our web-based products used by schools and learners to improve educational outcomes
• Engaging in both manual testing and test automation, developing and maintaining automated tests to detect regressions while also performing comprehensive manual testing of new features
• Collaborating closely with engineers, product managers, and support teams to advocate for exceptional user experiences through all stages of the product design and development lifecycle
• Leveraging your experience with AI tooling to accelerate the discipline of Quality Engineering on your team and across the department
• In collaboration with your manager, defining your team’s quality strategy (thresholds for good quality, plans for investing in different types of testing, etc), then working with teammates to bring it to fruition
• Owning manual test plan development and execution for new features on the team
• Building and maintaining new test automation to fill coverage gaps using insights from manual testing, stakeholder priorities, and industry best practices
• Collaborating with cross-functional partners throughout the SDLC, including planning, design reviews, and development discussions to ensure quality is considered from the beginning
• Using your creativity and extensive knowledge of testing tools and frameworks to find, document, and track bugs
• Contributing to engineering guilds such as the Quality and Accessibility guilds, and participating in organizational affinity groups to foster a collaborative and inclusive work environment

Requirements:

• Proven experience in software product testing and test automation with a focus on quality engineering
• Proficiency in test automation tools like Cypress, with hands-on experience writing and maintaining automated tests
• Strong manual testing skills, capable of designing and executing thorough test cases
• Hands-on experience using AI development tools to accelerate the QE role in novel ways
• Experience shaping an engineering team's quality strategy
• Expertise in JavaScript/TypeScript for test automation and Python for backend testing, with an openness to learning new tools, systems, and languages
• Experience in UNIX/Linux environments, and familiarity with using virtual machines or containers
• Experience integrating automated testing into CI/CD pipelines, such as Jenkins
• Knowledge of accessibility testing, including automated a11y testing, and familiarity with WCAG 2.1 AA guidelines
• Excellent documentation and communication skills to effectively collaborate and enhance testing processes
• Ability to work collaboratively with diverse teams—product managers, designers, engineers, educational content creators, and support staff—to ensure product quality and reliability
• Motivated by the Khan Academy mission 'to provide a free world-class education for anyone, anywhere.'
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization