Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, and they are seeking a Senior Startup Account Manager on the Rapid Response Team (RRT) to drive growth and establish AWS as the primary cloud provider for innovative startups. This role involves developing strategic relationships, ensuring customer success, and accelerating adoption of AWS services among high-potential startup accounts.
Responsibilities:
- Ensure customer success with early and mid-stage startups during critical growth phases
- Drive adoption across assigned startup accounts providing coverage where needed
- Meet or exceed revenue and goal targets
- Respond rapidly to engagement triggers and provide bar-raising support for our customers
- Accelerate customer adoption through well-developed sales engagements and successful GTM strategies
- Execute against comprehensive account/territory plans
- Create and articulate compelling value propositions around AWS services tailored to startup needs
- Engage with Founders, CxOs, Board of Directors, and VC influencers to accelerate adoption
- Maintain a robust sales pipeline across multiple startup accounts
- Work with partners to extend reach and drive adoption
- Collaborate with product teams, business development, marketing, solution architecture, and partner teams
- Develop long-term strategic relationships with high-potential startup accounts
- Manage negotiations with startup decision-makers
- Ensure customer satisfaction and retention
- Expect moderate travel