Sr. Principal Product Manager, Services

Autodesk is a company focused on building a diverse workplace and inclusive culture, and they are seeking a Senior Product Manager for Services. This role involves owning the design and execution of a service catalog, defining how consulting services are packaged and delivered through a digital platform, and engaging with customers to validate service concepts and pricing models.

Responsibilities:

• Define and iterate on the service catalog model — how services are structured, scoped, priced, and presented to customers on the platform
• Work with consulting delivery leadership and field teams to identify which engagements are repeatable, standardizable, and suitable for fixed-scope delivery
• Design the end-to-end service experience: how customers discover services, understand what they're buying, engage delivery, and measure outcomes
• Define service-level expectations and quality standards that ensure consistent delivery as the catalog scales
• Engage directly with customers and design partners to validate service concepts, pricing models, and delivery formats
• Build feedback loops between service delivery teams and the product team, using delivery experience to improve service definitions and packaging
• Partner with GTM on positioning, launch, and sales enablement for catalog offerings
• Track adoption, conversion, and customer satisfaction metrics to drive iterative improvement
• Partner with engineering to define how services are represented, configured, and transacted on the platform
• Coordinate with the Content & Knowledge team to ensure service offerings are backed by validated, current knowledge assets
• Work with finance and legal on pricing models, revenue recognition, and commercial terms for a new service delivery model
• Collaborate with AECO Solutions and Advanced Solutions product managers to ensure catalog services align with the broader solution portfolio

Requirements:

• 8+ years of experience in product management, service design, or consulting operations with progressive responsibility
• Experience defining and launching service products, professional services offerings, or marketplace/catalog models
• Experience working at the intersection of digital products and human-delivered services
• Strong analytical skills with ability to define pricing models, measure service economics, and make data-informed tradeoff decisions
• Experience engaging directly with enterprise customers for validation and feedback
• Bachelor's degree in business, engineering, or a related field, or equivalent professional experience
• Has built or scaled a services catalog, professional services marketplace, or productized service offering
• Understands consulting delivery economics — utilization, margin, fixed vs. variable scoping — and can design service products that work financially
• Has experience with enterprise go-to-market motions for services, including sales enablement and channel coordination
• Has familiarity with architecture, engineering, construction, operations (AECO), manufacturing, or media and entertainment industries
• Understands how to balance standardization and customization in productized service offerings