Senior Product Manager - Auto Integrate

Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. They are seeking a driven, customer-centric Senior Product Manager to advance their web application and shape the future of fleet management.

Responsibilities:

• Champion customer outcomes: Work closely with customers to deeply understand their goals, workflows, and challenges – ensuring seamless onboarding, setup/implementation, and ongoing satisfaction
• Drive product impact: Drive cross-functional collaboration with engineering, design, and go-to-market teams to deliver features that solve real customer problems, drive adoption, and reinforce our competitive edge
• Guide the Full Product Lifecycle: Discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization – ensuring roadmap milestones are met
• Ensure Successful Product Launches: Develop and execute go-to-market (GTM) strategies for product launches and updates, ensuring successful adoption
• Deliver onboarding success: Lead the onboarding process for new clients, coordinate internal resources, and track progress to ensure timely and effective implementation
• Be the voice of the customer: Gather, synthesise, and share customer insights to inform product decisions and prioritise improvements that drive adoption, engagement, and retention
• Communicate with Clarity and Purpose: Clearly articulate product vision, value, and progress to stakeholders, including team members, prospects, and customers, ensuring alignment and transparency
• Continuously Improve Product Operations: Continuously seek ways to improve our product development and delivery processes, ensuring we bring value to customers quickly and efficiently
• Foster a Culture of Collaboration and Learning: Help create a culture of experimentation, learning, and cross-functional teamwork – encouraging open feedback and shared ownership of results
• Define and measure success: Establish clear metrics for product performance, regularly analyse data, and share actionable insights to guide product roadmapping and continuous improvement
• Become a Subject Matter Expert: Demonstrate deep knowledge of our product suite, including its features, functionalities, and technical integrations (e.g. APIs, SAML, SSO, ETL etc.), as well as the fleet management industry and domain
• Innovate and differentiate: Identify new opportunities for product innovation and expansion, using market research and customer feedback to shape the roadmap and deliver unique value

Requirements:

• 5+ years in product management or closely related roles, building and delivering web apps – preferably in modern B2B technology-driven SaaS environments
• BA/BS/MS in Computer Science, Business, Design, or related equivalent practical / field experience
• Passion for customer & business success, shortening time to value, and the craft of PM
• A committed desire to understand our users and rally around the problems we're solving
• Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle
• Natural leadership skills – you influence and inspire others who love working with you
• A proven track record of strong cross-functional collaboration
• An entrepreneurial spirit – you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders
• Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset
• Talent for mediating across various needs, and finding creative solutions
• Strong analytical and problem-solving skills, basic familiarity with product analytics, and an ability to translate data into insights
• Champion our core values of intelligence, intensity, integrity, and ownership
• Understanding of database concepts and experience with SQL
• Familiarity with RESTful and SOAP services, JSON, XML, OAuth, and other web technologies
• Experience in fleet / automotive / transportation software, vertical SaaS, or related space
• Experience in a range of segments and product life cycle stages