Senior Director - Consumer Banking Data and AI

General information

Career area Consumer Analytics Work Location(s) 601 S. Tryon Street, NC Remote? No Ref # 21817 Posted Date 03-08-26 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

In office role, Ally work locations Charlotte NC, Detroit MI, or Lewisville TXAt this time, Ally will not sponsor a new applicant for employment authorization for this position.
The Senior Director of Data & AI is a cross-functional leader who integrates Consumer Banking objectives with enterprise data and AI strategies. This leader will be responsible for the vision and expansion of our data platforms, and establishing governance standards and resilient data architecture needed to accelerate business outcomes. Beyond platform oversight, they will help drive AI enablement by partnering with enterprise teams to deploy practical AI solutions that align with our risk and compliance framework. They are expected to define success through clear metrics, manage complex cross functional dependencies, and communicate effectively to executive leaders. Ultimately, this leader is expected to cultivate a high performing engineering culture that prioritizes technical excellence and innovation.

The Work Itself

• Serve as subject matter expert for Consumer Banking data and AI platforms.
• Lead the platform roadmap for data and AI; oversee configuration, implementation, and optimization of data engineering solutions to meet priority business use-cases.
• Establish and enforce rigorous data reliability, security, backup, and resilience strategies.
• Create technical documentation and low level design to ensure effective operations/support of the infrastructure solution.
• Collaborate with business stakeholders, analytics teams, IT, and vendors to select appropriate solutions, integration patterns, and configurations that accelerate delivery of business value.
• Manage documentation and design artifacts (reference architectures, data lineage, configuration files, etc) to ensure effective operations, supportability, and knowledge transfer across the organization.
• Define and communicate metrics for platform health, data quality, delivery throughput, and value realization
• Comply with Change Management, Release Management, IT Risk & Compliance processes and standards
• Build and develop a high‑performing data engineering organization; mentor leaders, elevate engineering maturity, and drive continuous improvement in process.

The Skills You Bring

Minimum Qualifications: 

12+ years of relevant experience Bachelor's degree in relevant field of study or equivalent 

Preferred Qualifications:

• 12+ years of professional experience
• Bachelor's degree in computer science, engineering or similar fields Information Systems, Computer Science, Data Analysis, Mathematics, Economics, or related discipline 
• Experience developing AWS tools, AI/ML framework, data governance platforms, cloud platforms, enterprise BI, SQL/Python/R languages
• Effective and professional oral and written communication skills; ability to translate detailed technical problems/solutions into easy to understand business terms
• Proven track record of providing thought leadership in the technology area -- and applying technology to solve business problems
• Experience leading high performing team, including managing managers
• Excellent problem-solving skills; Ability to ask the right questions and effectively diagnose the root cause of technical issues
• Ability to work with all levels of an organization; Strong communication, analytical and organizational skills
• Collaborative and team focused; Eagerness to learn

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $170000 - $300000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.