Prepare professional proposals in both Arabic and English.

Act as the primary liaison with the client’s Point of Contact (POC) to confirm participant lists, training location, and any gate pass requirements.

Schedule and coordinate training sessions, ensuring trainer availability.

Follow up with trainers for timely preparation and submission of training materials.

Create and manage corporate training batches in the CRM, including participant enrollment.

Coordinate with printing services for training materials and certificates.

Assist trainers with setup and presentation requirements during on-site training.

Monitor attendance, collect feedback, and encourage Google reviews during training sessions.

Request and follow up with clients for appreciation letters.

Collect and compile post-training feedback and generate reports.

Maintain and update the Corporate Training File with complete and accurate records.

Obtain training approvals from the CEO through the Head of Operations.

Bachelor's degree in Business Administration, Education, or a related field.

Proven experience in operations coordination or a similar role.

Strong communication skills in both Arabic and English.

Proficiency in CRM software and Microsoft Office Suite.

Excellent organizational and multitasking abilities.

Ability to work collaboratively with trainers, clients, and internal teams.

Strong attention to detail and problem-solving skills.

Experience in handling logistical arrangements.

Operations Coordinator

Key skills