Key skills
CommunicationTime ManagementSales
About this role
Job Purpose
The MIS Coordinator is responsible for managing and analyzing operational data within the Banking Division to support business performance monitoring, reporting accurately, and strategic decision-making. This role ensures timely preparation of management reports, monitoring of key performance indicators (KPIs), and effective coordination with operational teams to maintain accurate and reliable data.
Key Responsibilities
à Prepare and maintain daily, weekly, and monthly MIS reports related to banking operations, sales performance, and transactions.
à Collect, compile, and verify data from branches, kiosks, sales teams, and operational units.
à Monitor and track staff productivity, sales targets, and operational performance within the banking division.
à Maintain and update databases, reporting templates, and dashboards for management review.
à Conduct data analysis to identify trends, discrepancies, and performance gaps.
à Ensure accuracy, consistency, and completeness of reports submitted to management.
à Provide performance reports and insights to support decision-making by senior management.
à Coordinate with operations, finance, and business teams to resolve data discrepancies and ensure reporting accuracy.
à Support management with ad-hoc reports, presentations, and performance analysis.
à Maintain proper documentation and record keeping of MIS reports for audit and compliance purposes.
à Identify opportunities to improve reporting processes and automate data management systems.
à Ensure confidentiality and security of banking and customer-related operational data.
Requirements
Skills & Competencies
à Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Power Query, Dashboards).
à Strong analytical and data interpretation skills.
à Excellent attention to detail and data accuracy.
à Good organizational and time management skills.
à Ability to work under pressure and meet strict reporting deadlines.
à Strong communication and coordination abilities.
Qualifications & Experience
à Bachelor’s Degree in Finance, Commerce, Business Administration, Information Systems, or related field.
à 2–4 years of experience in MIS reporting, preferably in banking, financial services, telecom banking, or operations reporting.
à Experience in performance reporting, data analysis, and dashboard preparation is preferred.