Penn Foster Group is focused on improving learner engagement and outcomes within their High School program. The Product Manager, High School will lead course revisions and major cross-functional initiatives, partnering with various teams to enhance the learner experience and drive measurable improvements.
Responsibilities:
- Lead end-to-end course revision initiatives, from problem definition through launch and post-launch evaluation
- Define clear, data-informed problem statements and measurable targets for each revision or iteration cycle
- Serve as a product lead for 1-2 major cross-functional initiatives within the High School vertical
- Partner with Academic and Learning Design teams to align course changes with instructional standards and rigor expectations
- Collaborate with Digital Product Managers, UX Designers, and Engineering teams to implement scalable solutions that support learner engagement and assessment integrity
- Monitor learner engagement, progression, and completion metrics to evaluate impact and guide continuous improvement
- Identify and mitigate systemic risks related to rapid progression, non-engagement, and learner readiness
- Facilitate cross-functional alignment and decision-making through structured forums and initiative planning
- Contribute to the overall strategic direction of the High School vertical by sharing insights on learner, partner, and parent/guardian needs
Requirements:
- 3+ years of product management experience in complex, cross-functional environments
- Demonstrated ability to operate effectively without rigid roadmap structures; comfort with iterative, outcome-driven planning
- Strong systems thinking skills with the ability to identify root causes beyond surface-level symptoms
- Experience collaborating with engineering and UX teams to deliver product improvements
- Ability to partner effectively with both technical and non-technical stakeholders, including Engineering, Academic, and Learning Design leaders
- Demonstrated ability to lead large, cross-functional initiatives in ambiguous environments, partnering with senior stakeholders and contributing to enterprise-level strategic outcomes
- Strong written and verbal communication skills with the ability to influence without direct authority
- Experience in educational technology or academically regulated environments
- Familiarity with modern product operating models (e.g., empowered teams, hypothesis-driven development, outcome-based planning)