UnitedHealth Group is a health care and well-being company dedicated to improving health outcomes globally. They are seeking a Social Media Manager to develop and execute social media strategies, particularly focusing on video content across various digital channels.
Responsibilities:
- Partner with the VP, Social Media, to develop enterprise social media strategy, and contribute to the overarching video strategy across all owned digital channels-including websites, blogs, landing pages, and other owned properties
- Establish strategic relationships with business partners across the UHG enterprise, serving as a trusted advisor on video strategy, SEO best practices, and Generative Engine Optimization (GEO) to elevate enterprise wide video performance
- Partner with the VP, Social Media, to develop YouTube and TikTok strategies, lead execution, and ensure alignment with the broader owned channel video strategy
- Audit existing channels and determine which content needs a refresh vs. archiving
- Execute refresh for dated content in partnership with creative teams with video and channel best practices
- Collaborate with enterprise partners to identify video driven storytelling opportunities that bring key initiatives, programs, and business priorities to life across owned and social channels
- Partner with Insights & Intelligence, Search teams, and business stakeholders to surface data informed content opportunities-including formats and topics well suited for video based storytelling across owned and social channels
- Own content calendar and video content pipelines
- Manage day-to-day publishing operations, including video uploads, metadata, thumbnails, playlists, and scheduling for maximum impact
- Write search friendly headlines, descriptions, playlist titles and descriptions for all content
- Partner with content and creative teams to art direct video content to ensure viewability and engagement
- Experiment with formats-including Shorts, live streams, and long-form explainers-and lead A/B testing for titles, thumbnails, and packaging
- Stay current on YouTube and TikTok algorithms, and platform policy updates-especially those impacting healthcare content
- Manage relationships with YouTube and TikTok partners
- Provide video and search expertise to the broader social media and content teams
- Provide strategic support to the social media and digital teams, as needed
Requirements:
- Experience advising cross functional partners on video strategy, SEO, and GEO best practices
- Deep platform knowledge of YouTube, TikTok and video creation
- Familiarity with healthcare compliance requirements (HIPAA, FDA guidelines, FTC advertising standards)
- Proficiency with social media and search tools, analytics platforms, and content creation
- Proven solid storytelling skills; ability to translate complex topics into accessible, engaging content
- Proven solid relationship building skills and the ability to influence stakeholders across a large, matrixed organization
- Proven excellent organizational skills and attention to detail; ability to manage multiple priorities in a fast-paced environment
- 7+ years in social media, content strategy, or digital marketing; experience in healthcare or regulated industries
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy