Lead Qualification Representative - Sales Development

Appian is a company dedicated to process automation technology, ensuring high standards and quality in their operations. As a Lead Qualification Representative, you will engage with inbound leads, qualify opportunities, and connect prospects with the right sales partners to help drive growth.

Responsibilities:

• Own and achieve a monthly quota of qualified inbound opportunities, and routing them to the appropriate Account Executive or sales team
• Conduct discovery conversations to understand a prospect’s priorities, challenges, and potential fit for Appian’s solutions
• Partner closely with Sales and Marketing to ensure timely follow-up, clear handoffs, and strong alignment
• Maintain accurate and up-to-date records of lead activity and qualification notes in Salesforce and Clari
• Support marketing initiatives through event follow-up and lead nurturing efforts

Requirements:

• Bachelor's degree in Sales, Marketing, Business, or a related field required
• 2+ years of experience in a quota-carrying or performance-driven role, such as technology sales, marketing, customer success, or account support, required. Relevant internships considered
• Have experience working in a sales, customer-facing, or lead qualification environment, with a focus on responsiveness and quality conversations
• Have strong communication skills (especially on via email and phone) and the ability to ask thoughtful questions, listen actively, and clearly articulate value
• Highly organized with strong time management skills and the ability to manage multiple inbound requests at once
• Comfortable working cross-functionally while owning your individual responsibilities, meeting performance quotas, and driving successful outcomes
• Curious, proactive, and motivated to learn about Appian's platform, customers, and use cases
• Experience working with Salesforce or Clari is a plus