Front-Facing Data Analyst

Plat.AI is seeking a highly analytical and business-savvy Front-Facing Data Analyst to serve as the bridge between the data science team and external stakeholders. The role involves analyzing complex datasets, translating findings into actionable insights, and presenting results directly to clients and executive teams.

Responsibilities:

• Serve as the primary analytics point of contact for clients
• Present performance reports, dashboards, and model insights
• Translate complex statistical results into clear business recommendations
• Participate in strategy calls
• Analyze large datasets to identify trends, risks, and opportunities
• Build and maintain dashboards (Tableau, Power BI, Looker, etc.)
• Monitor KPIs such as approval rates, conversion, fraud indicators, and portfolio performance
• Segment performance by channel, risk tier, geography, or campaign
• Perform root cause analysis on performance shifts
• Work alongside data scientists to interpret model outputs
• Conduct A/B testing and performance experiments
• Identify segments with low performance and recommend optimization strategies
• Validate model deployment performance in production environments
• Coordinate with underwriting, marketing, risk, and engineering teams
• Assist in translating business requirements into analytical frameworks
• Support compliance and reporting needs where applicable