Matrix USARemote
Senior Consultant – Business/Data Analyst (Hummingbird Case Management)
United States
Full Time
3 hours ago
H1B Sponsor
Key skills
GoSQLETLCommunication
About this role
Matrix USA is a global technical consultancy leading technology services with a focus on innovative solutions. They are seeking a highly skilled Business/Data Analyst to support the implementation of the Hummingbird Case Management Platform within their Financial Crime & Compliance environment, translating business requirements into scalable technical solutions and supporting end-to-end case management workflows.
Responsibilities:
- Lead requirements gathering for the Hummingbird Case Management implementation, including workflow design, data mapping, case types, queues, and user roles
- Document current-state and future-state processes across AML, Fraud, Alerts, Investigations, and SAR workflows
- Partner with Compliance, Product, Technology, and Operations teams to define functional and non-functional requirements
- Conduct gap analysis, impact assessments, and data validation throughout implementation phases
- Support configuration of case types, routing rules, escalations, audit trails, and workflow automation
- Develop detailed BRDs, FRDs, user stories, acceptance criteria, and process flows
- Collaborate with technical teams on data integration, ETL requirements, and API-level data consumption
- Perform UAT planning, test case development, test execution, and defect triage
- Ensure compliance with regulatory expectations and best practices in AML Investigations and Case Management
- Provide go-live support, training documentation, and post-production stabilization
Requirements:
- 5–8+ years of experience as a Business Analyst or Data Analyst in financial services
- Experience with case management systems; Hummingbird experience strongly preferred
- Strong understanding of AML, Fraud, and Financial Crime operational workflows
- Hands-on experience writing requirements, user stories, and process maps
- Competency with SQL, data validation, and data mapping
- Excellent communication skills and ability to work with cross-functional stakeholders