Senior Product Designer

Pam is the fastest-growing voice AI platform for auto dealerships, seeking a dedicated Senior Product Designer to elevate their design standards and streamline UX. The role involves owning the UI/UX of the outbound product and collaborating with the engineering team to create intuitive customer experiences.

Responsibilities:

• Lead the comprehensive redesign of our outbound product, ensuring holistic integration of features and enhanced usability
• Partner with product to deeply understand customer journeys, pain points, and use cases, translating insights into actionable UI/UX improvements
• Collaborate closely with the engineering team to ensure seamless implementation of design concepts and prototypes
• Create wireframes, prototypes, and high-fidelity mockups using Figma (or equivalent) to rapidly iterate designs based on feedback
• Employ AI-powered design tools and methodologies to accelerate the prototyping and development feedback loop
• Define and maintain design guidelines, style guides, and best practices to ensure consistency and quality across products
• Use AI coding agents to push PRs where appropriate to expand engineering bandwidth
• Talking to customers to build empathy and build intuition for problems, needs, and pain points