Nationwide is a Fortune 100 company focused on helping people protect what matters most to them. They are seeking a Consultant to act as a Project Manager for E-Risk Services, responsible for leading business transformation initiatives through the strategic application of people, processes, and technology.
Responsibilities:
- Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications
- Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans
- Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources
- Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner
- As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change
- Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance
- Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements
- Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models
- May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, sets clear objectives and monitors progress and results. May monitors project schedules and costs. May develops project plans, work breakdown structures and desired outcomes for overall solution delivery
Requirements:
- Proven skills leading multiple large, complex business and technology programs
- Experience working in a pod environment (e.g., Program Increment (PI) and sprint planning) business case development and change management
- Demonstrated organizational skills
- Strong organizational and communication skills with an executive presence
- Solid understanding of entire SDLC lifecycle
- Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology
- Sound knowledge of a variety of tools, concepts and techniques
- Detailed knowledge of the system development life cycle
- Knowledge of project management concepts and techniques
- Thorough knowledge of facilitation, performance management, organizational design and managing organization change
- Ability to lead large or sophisticated projects
- Effective communication skills and ability to deal with ambiguity
- Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives
- Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration
- In-depth experience with process redesign methods and tools
- Three years of experience in project management
- P&C insurance experience
- Agile, PMP, and/or Lean Six Sigma Green Belt level process improvement certification(s)
- PMI/Agile certification
- Experience with Smartsheet
- Business Process Management (BPM) and/or Lean Six Sigma experience