Business Analyst – Salesforce Service Cloud / Zuora

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. They are looking for an experienced Business Analyst with expertise in Salesforce Service Cloud and Zuora to gather and analyze business requirements, support system enhancements, and ensure successful delivery of solutions related to customer service and billing systems.

Responsibilities:

• Gather and analyze business requirements
• Work closely with stakeholders and technical teams
• Support system enhancements
• Ensure successful delivery of solutions related to customer service and billing systems

Requirements:

• 8+ years of experience
• Experience with Salesforce Service Cloud
• Experience with Zuora Billing
• Strong requirement gathering and documentation skills
• Experience working with cross-functional teams