Salesforce Developer

Coterie Insurance is a company focused on transforming the small commercial insurance space through innovative solutions. They are seeking a Salesforce Developer to analyze, design, develop, and implement solutions on the Salesforce platform, collaborating with various teams to enhance business processes and integration.

Responsibilities:

• Collaborating with the Salesforce Lead Engineer and the Solutions Architect to propose, conceptualize, design, implement, and develop solutions from end to end
• Owning the technical blueprint for assigned features — anticipating edge cases, preventing technical debt, and designing for long-term maintainability
• Perform testing, debugging, change control, and documentation for major projects within the program
• Develop Apex (classes and triggers), Lightning Web Components, and Flows to extend Salesforce in order to support business requirements
• Create Salesforce custom API endpoints and consume external APIs to integrate with other systems used in the organization
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Collaborate with IT / Developers for other systems in order to integrate across the business
• Working with Service Cloud Voice and Omni-Channel to enable telephony solutions
• Design, implement, and maintain Agentforce agents — defining Topics, Instructions, and guardrails to build autonomous workflows that stay within business rules
• Leverage Data Cloud to unify customer profiles and ensure AI agents operate on accurate, consistent data
• Implement least-privilege access models using Permission Sets and Salesforce Shield to protect sensitive policyholder data
• Use AI-assisted development tools responsibly — critically evaluating generated code for correctness, security, and architectural fit

Requirements:

• 3-5 years of experience
• Strong Salesforce product knowledge and at least 2+ years of Salesforce development experience with Financial Services Cloud and Service Cloud Voice
• Demonstrated ability to think beyond individual tickets — understanding how components fit into the broader system architecture
• Experience with large-data-volume patterns, governor limit optimization, and building for scale
• Familiarity with AI-assisted development tools and the ability to critically evaluate AI-generated code rather than accepting output at face value
• Strong problem solving and troubleshooting skills, including the ability to diagnose subtle data inconsistency edge cases
• Ability to gather requirements and design solutions
• A proactive attitude to platform enhancements
• Understanding of Salesforce security best practices including Permission Sets, sharing rules, and field-level security
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Ability to translate requirements into technical solutions
• Experience in change management and governance
• Ability to be actively available and responsive to questions
• Additional Salesforce certifications e.g., Certified Salesforce Administrator, Certified Salesforce App Builder, Platform Developer II, JavaScript Developer I
• Experience with Agentforce, Data Cloud, or Salesforce AI features
• Experience with Salesforce Shield and event monitoring
• Active engagement with AI-assisted development workflows and prompt engineering
• Bachelor's/Postgraduate degree, or professional qualification
• Demonstrates continued personal/professional development
• Active in the Salesforce community