First Citizens BankRemote
Credit Analyst-Small Business Administration
United States
Full Time
2 hours ago
$27 - $31 USD
H1B Sponsor Likely
Key skills
SBA SOPs knowledgeFinancial accounting theoryLoan documentation experienceMicrosoft Office proficiencyBanking software proficiencyFinancial analysis experienceCommercial underwritingCommercial cashflow experienceDirect customer interactionCommunicationSales
About this role
First Citizens Bank is a financial institution that provides various banking products and services. The Credit Analyst role focuses on supporting sales activities by reviewing financial information, facilitating the sales process, and ensuring client satisfaction through effective communication and documentation preparation.
Responsibilities:
- Service & Support - Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business
- Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms
- Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information
- Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. May assist in creating and monitoring pricing of Bank products or services, including evaluating competitor products and making suggestions to enhance the attractiveness of Bank offerings
Requirements:
- Bachelor's Degree and 0 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations
- Knowledge of SBA SOPs, program eligibility, credit criteria, and loan structure requirements
- Knowledge of financial accounting theory and logic
- Proficient with all Microsoft Office programs – Excel, Word, OneNote, and Outlook
- Proficient with software programs (BOSS, RIMS, Cognos), applications, and applicable banking systems
- Loan documentation experience – understanding required documentation depending on program type, loan structure, etc
- Direct Customer/Client interaction
- Resides in either PST or MST
- Small Business Administration experience
- Financial Analysis experience
- Commercial underwriting
- Commercial cashflow experience
- Be able to work Mountain Time