Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. They are seeking a high-energy Product Manager to lead the end-to-end delivery of core software initiatives, focusing on managing the MuleSoft integration of their Salesforce ecosystem with various legacy applications.
Responsibilities:
- Own the full software product lifecycle, leading initiatives from early discovery and requirements gathering through development, UAT and final production release
- Drive Agile execution by maintaining a healthy backlog, leading sprint ceremonies, monitoring team velocity, and ensuring deadlines and milestones are consistently met
- Translate complex or ambiguous business needs into clear, actionable User Stories, Acceptance Criteria and Functional Specifications that reduce engineering rework and accelerate delivery
- Identify and manage risks and dependencies across systems and teams, proactively removing technical blockers to maintain delivery momentum
- Serve as the primary communication bridge between executive leadership, business stakeholders, and engineering teams to ensure alignment and shared understanding across all phases of delivery
Requirements:
- U.S. citizen or otherwise authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years. Must be eligible to obtain a U.S. Public Trust security clearance
- Bachelor's degree in Computer Science, Information Systems, or related technical field
- Seven (7) or more years of experience, including five (5) or more years in Product Management or Technical Project Management within a software delivery environment
- Proficiency in Jira, Confluence, or similar project management and documentation suites
- Product Owner certification (CSPO, PSPO) or Scrum certification are preferred
- Familiarity with Salesforce objects and standard business processes (Sales, Service, or Marketing Cloud) to ensure integrations meet end-user needs
- General understanding of how data moves between modern SaaS and legacy on-premise systems (e.g., APIs, batch processing). MuleSoft experience a nice to have
- Experience working on projects that involve extracting data from older legacy applications
- Experience coordinating complex deployments that involve multiple moving parts and testing environments