Program Manager - Commercial Services | 100% Remote

Alpha Business Solutions is seeking a Program Manager for a large American multi-national hospitality chain. You will be responsible for managing large, complex programs across multiple IT and business departments, ensuring that projects are completed on time and within budget.

Responsibilities:

• Create a roadmap/plan for multiple related work efforts which roll up into a program-level plan to manage cross-functional teams and project dependencies, milestones, and deliverables
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders
• Proactively perform risk management and identify issues across functions and inter-dependent efforts
• Effectively facilitate meetings with large audiences and/or broad/complex topics
• Confidently liaise with program stakeholders at varying levels of the organization, manage expectations, and provide program-level status via strategic dialog, presentations, and written communications
• Monitor project financials and recommend budget changes where necessary
• Provide oversight across multiple projects to identify and resolve conflicts, resource constraints, and clear critical path

Requirements:

• Bachelor's degree in computer information systems, project management, or related fields
• 7 years direct work experience in a project management capacity including all aspects from project initiation through execution and delivery
• Project Management Professional (PMP) certification desired
• Experience with Hospitality
• Knowledge of Project Management Tools; Smartsheet preferred
• Agile delivery/project management-related experience on IT projects
• Excellent presentation skills
• Efficient in Microsoft Office Suite