Product Manager

Trove is a Certified B Corporation that transforms returns, excess inventory, and non-new products into a growth engine for leading brands. The Product Manager will own Trove's Sales Channel platform and be responsible for designing the product delivery process to improve predictability and reduce launch timelines.

Responsibilities:

• Sales Channels product management: Drive the long-term vision and roadmap for Sales Channel products, including Trove's branded storefronts, agentic commerce channels, and marketplace integrations (e.g., eBay, Depop)
• Lead the launch of new channels and integrations, taking full ownership of site designs, feature sets, and conversion optimizations to scale Trove's 50+ branded resale programs
• Collaborate with existing and prospective clients to understand their sales channel and storefront visions and bring them to life. Act as the voice of the B2B and B2C customer in Sales Channel product design, gathering direct feedback from customers and brand partners in the market
• Navigate through a difficult and messy Sales Channel roadmap that requires negotiating priorities and resolving constraints
• Organizational product delivery process: Design, manage, and be accountable for end-to-end product delivery processes to improve predictability, reduce launch timelines, and scale execution as we grow across the entire product suite
• Build repeatable templates and processes, including template PRDs, prototyping systems, technical specifications, and acceptance criteria, and leverage AI tools to improve processes
• Align internal and external stakeholders early in the development process to manage expectations and maintain delivery momentum
• Collaborate with other product team members, Trove's c-suite, and cross-functional and client teams to prioritize roadmap initiatives and ensure predictable delivery process
• Design product delivery dashboards, track delivery performance, and build alerting systems to alert the team on delivery issues
• Serve as a strategic thought leader, internally and externally, on consistent and predictable product delivery as a key driver for seizing the re-commerce market opportunity

Requirements:

• 5+ years of experience in B2B SaaS product delivery
• Experience building and executing product delivery processes, including designing and facilitating change management processes to ensure adoption of delivery processes
• Strong organizational and communication skills, with the experience presenting large-scale strategies to internal and external executives
• Entrepreneurialness and resourcefulness, grit and ability to work in ambiguity
• Track record of rapidly developing prototypes, and launching new, large-scale offerings
• Experience working with the online sales ecosystem, including Shopify storefronts and apps, and other marketplaces like eBay, depop, etc
• Demonstrated analytical and technical abilities, including experience building reporting and conducting data analysis. Reviewing API docs and JSON schemas, and using AI tools to build prototypes should come natural to you
• A passion for AI, using it to write PRDs, vibe code, etc
• Experience managing engineering projects; i.e. assisting in tracking goals/timelines, writing technical acceptance criteria, prioritization of sustainment work, etc
• Grit and resilience, with a track record of overcoming a variety of challenges
• Technology startup experience or successful entrepreneurial side-project