Group Product Manager, Growth (Superhuman Mail)

Superhuman is a company that has developed the fastest email experience in the world and is part of an AI productivity platform. They are seeking a Group Product Manager for Growth to optimize the acquisition journey, enhance user onboarding, and drive product engagement through innovative strategies and experiments.

Responsibilities:

• Identify and prioritize improvements across the acquisition journey, including website optimization, SEO, signup flows (individual + team), onboarding, activation, and referral loops
• Strengthen virality by building referral incentives, shareable AI outputs, and other lightweight loops that attract new users organically
• Develop high-impact website experiments (messaging, IA, funnels, CRO) that increase visit-to-signup conversion rates
• Partner with Brand, Product, and Demand Gen to ensure consistent storytelling and unified acquisition messaging across all surfaces
• Design fast, intuitive onboarding flows that guide new users to their first “aha” moment within minutes
• Create AI-powered activation experiences (e.g., auto drafts, personalized splits and labels, etc.) that immediately showcase differentiated value
• Build contextual in-product guidance, tooltips, nudges, checklists, and walkthroughs that help users complete key activation steps with minimal friction
• Run rapid A/B tests on onboarding, feature education, and value prompts to improve activation conversion rates across segments
• Partner closely with Product and Engineering to streamline setup, reduce cognitive load, and remove blockers that delay new users from experiencing core AI features
• Build intuitive pathways for individuals to form teams, including seamless teammate invites, shared workflows, and contextual prompts that highlight the value of collaborating in Superhuman Mail
• Design team onboarding and activation experiences that help new teams quickly adopt collaboration features and team’s based content and workflows
• Launch expansion-focused nudges and lifecycle programs that surface the right value at the right time, encouraging teams to add teammates and activate dormant seats
• Develop team-level product-qualified account (PQA) signals based on usage patterns, collaboration intensity, and admin behavior to identify high-intent expansion opportunities
• Run targeted experiments on team growth levers, including team invites, admin prompts, collaborative AI features, and upgrade surfaces, to increase seat expansion and overall team size
• Partner with Sales and Customer Success to build seamless PLG → PLS handoffs, ensuring high-intent teams graduate into larger team and enterprise plans
• Manage, mentor, and inspire a team of growth product managers, engineers, and marketers to achieve ambitious growth objectives
• Foster a high-performance, experimentation-friendly culture that supports rapid iteration and continuous improvement
• Collaborate with peer marketing and product leaders across Superhuman Mail, Grammarly, and Coda to ensure alignment on growth strategy and execution
• Lead the organization with clear prioritization, communication, and a commitment to Superhuman’s values