Director Consumer Bank Strategy & Planning

General information

Career area Deposits Products & Marketing Work Location(s) 601 S. Tryon Street, NC Remote? No Ref # 21716 Posted Date 02-23-26 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

In office role with hybrid schedule, Ally work location is Charlotte NC. At this time, Ally will not sponsor a new applicant for employment authorization for this position.
The Director – Business Strategy & Planning, Consumer Bank is a trusted advisor and operational leader supporting the President of the Consumer Bank, as well as business support to the Strategic Delivery Leader and the Customer Advocacy Leader. This role drives critical management deliverables, executive communications, cross-functional alignment, and strategic planning. The ideal candidate combines strategic thought leadership, exceptional Board and CEO executive-level storytelling, strong stakeholder management, and is disciplined and execution focused to help shape the business agenda and deliver outcomes that protect the bank, our customers, and the financial system.

The Work Itself

Executive Partnership and Strategic Planning

• Serve as a thought leader on strategy, priorities, and organizational effectiveness.
• Lead annual and quarterly strategic planning, annual strategic objectives and key metric establishment and monitoring; translate goals into measurable execution plans.
• Anticipate risks and opportunities; prepare decision frameworks and recommendations that enable rapid, well-informed executive action.

Messaging, Storytelling, and Executive Communications

• Craft compelling narratives for the Board of Directors, Executive Committee, Regulators, and internal leadership presentations such as Consumer Banking monthly business reviews.
• Drive the content development for executive dialogues, town halls, and stakeholder updates, ensuring clarity, cohesion, and alignment to strategic priorities.
• Develop content for speeches, briefing materials, and talking points; oversee executive reporting cadences and scorecards/dashboards.

Cross-Functional Collaboration and Stakeholder Management

• Build strong partnerships with other members of the Business Support team, other members of the leadership team, and key partners such as Finance, HR, Technology, Risk, Compliance, Legal, and Operations to synchronize priorities and resources.
• Facilitate governance routines, steering committees, and working groups to maintain alignment and momentum.

Business Strategy and Insights

• Shape the Consumer Bank business strategy, its operating model, and roadmap by leading strategic analysis and competitive market assessments routinely.
• Partner closely with the Finance and Analytics teams to pull data upwards—synthesizing metrics, trends, and model outputs into executive-ready scorecards & insights.
• Translate analytics into clear conclusions, recommended actions, and measurable outcomes; track impact against KPIs and regulatory expectations.
• Execute on standardized KPI reporting

Execution and Operational Discipline

• Oversee executive routines: business reviews, performance meetings, strategy updates, and board/regulatory prep.
• Manage special projects and strategic workstreams on an as-needed basis; remove obstacles and escalate issues proactively.

Regulatory and Risk Awareness

• Support preparation for regulatory exams, independent testing, internal audit, and board risk committee updates.
• Ensure messaging and materials accurately reflect risk posture, remediation progress, model validation, and control effectiveness.
• Maintain awareness of emerging risks, regulatory changes, and industry best practices; integrate learnings into strategy and communications.

The Skills You Bring

Minimum Qualifications:

• 9+ years of relevant experience or equivalent combination of education and experience
• High School Diploma or GED equivalent 

Preferred:

• Bachelor’s degree; advanced degree (MBA, JD, MS in Data/Analytics, or related field) highly preferred.
• 9+ years in financial services industry is preferred.
• At least 7 years leadership experience preferred.
• Proven track record as a strategy lead, management consultant, program director, or similar role supporting senior executives or executive clientele.
• Exceptional strategic thinking, synthesis, and storytelling skills—able to convert complex topics and data into a clear, compelling narrative.
• Critical thinking and experience in situations requiring sound business judgment.
• Significant financial services experience in consumer banking.
• Creativity stemming from fact-based research.
• Ability to bring vision / strategies to life.
• Strong presentation skills, including ability to articulate complex problems in concise simple manner.
• Comfortable speaking with and presenting to senior leadership.
• Flexible and adaptive to changing situations.
• Excellent written and verbal skills.
• High level of proficiency in Microsoft Office products.

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $125000 - $190000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.