GM, Client Services (Auto)

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.  

So, if you are talented, driven, creative, and eager to join a dynamic, globally connected team, then we want to talk!  

WHO WE ARE: 

The Trade Desk (TTD) is changing the way global brands and their agencies advertise to audiences around the world. Why? Because at its best, the internet is an open marketplace of ideas, content, and commerce fueled by relevant advertising. That’s why we created an independent media buying platform designed for the open internet. One that helps marketers reach more customers in more places, with more transparency and choice at every stage. 

Client Services is the central function within TTD’s commercial org, comprising of both Account Management function: responsible for maintaining client relationships, partnering with agencies to grow existing accounts, support Business Development team in onboarding new clients, and Trading function: our platform experts responsible for training agencies and working with agencies and clients on optimizing, executing campaigns. 

THE ROLE

The Trade Desk (TTD) is seeking an accomplished and exceptional General Manager, Client Service – Auto, to lead our strategy & relationships with the world’s leading Auto brands. This leader will own and be directly responsible for the growth of one of The Trade Desk’s most critical verticals – understanding Auto’s buying dynamics, a vision for cross-tier activation & measurement + influence our executive client and agency relationships. 

This is a true GM-style role. This person will run Auto alongside their Business Development counterpart, creating a vision for our Auto GTM, building repeatable & scalable playbooks, focusing on driving Auto outcomes, influencing our product roadmap for cross-tier activation & measurement - while building a cohesive operating model across them.  

If you thrive at complexity, scale, and people leadership, this is your opportunity. 

KEY RESPONSIBILITIES 

Run the Business:   

• Develop a multi-billion-dollar book of business, setting Auto-specific strategies that reflect distinct market dynamics across the category
• Balance near-term revenue delivery with durable, multi-year growth
• Make clear investment and prioritization decisions across the business
• Vision & Influence across Product Initiatives to expand Auto specific products and accelerate Growth 

Own Actionable Executive Engagement:   

• Serve as senior executive sponsor to C-suite clients, agencies, and holding companies
• Represent TTD externally with authority and clarity
• Represent our largest Auto customers from a product, marketing, data & measurement partnerships perspective 

Build the Operating System:   

• Establish consistent operating rhythms across Auto portfolios throughout North America
• Drive upselling rigor, pipeline quality, strategic cross-selling  & resource allocation at scale
• Develop repeatable & scalable Auto playbook across all tiers
• Ensure leaders are aligned on priorities and driving accountability downstream  

Build Leaders at Scale:   

• Hire, develop, and retain senior leaders across regions and key customers
• Create clarity in org design, decision rights, and accountability 
• Raise the bar on talent density and leadership maturity 

QUALIFICATIONS  

• 15+ years of experience in advertiser leadership or client service leadership roles with deep knowledge of programmatic ecosystems
• Proven track record of leading a $1B+ book of business with full accountability 
• Strong commercial acumen, including understanding of marketing P&L, media planning and buying workflows & varied buying models of our customers
• Experience leading large, complex teams (40+ FTE) with strong IQ & EQ
• Exceptional fluency in the Automotive category, particularly in activation & measurement
• A leader in communicating  & cross-functional navigation – cascading consistent messaging & accountability across all levels 

  

#LI-KS1

 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. 

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. 

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $163,900—$300,400 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. 

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.