About Positively Partners

Positively Partners delivers integrated, people-centered consulting services to social impact organizations. Our services include recruitment, HR outsourcing, and consulting on people practices related to compensation, employee engagement, and inclusion.

Founded by nonprofit leaders in 2016, we help social sector organizations access high-quality, inclusion-focused HR services essential to achieving their missions. We’re a team of learners, HR professionals, and equity practitioners committed to helping employees thrive in support of their organization’s mission. Our home bases are in Boston, MA and Washington, DC, with a remote team across the United States, allowing us to deliver services through a mix of in-person and virtual channels.

You can learn more about Positively Partners and our service offerings at positivelypartners.org.

About PositivelyHR

PositivelyHR is our outsourced HR service, providing mission-driven organizations with comprehensive, high-quality HR solutions. We function as an extension of our clients’ teams, offering expert support in compliance, payroll and tax processing, benefits administration, policy development, and employee relations.

The Opportunity

We are seeking an HR Generalist to join the PositivelyHR team as a key operational resource addressing a range of HR matters across our client portfolio. In this role, you will support employees and people managers by managing and responding to high-volume email inquiries and occasional meetings, navigating nuanced HR questions—digging into policy, troubleshooting HRIS issues, guiding leave of absence processes, and ensuring that recurring HR cycles run smoothly and accurately.

This role is ideal for an HR professional with a strong generalist foundation and a natural instinct for complexity—someone who pauses to verify which policy applies before advising, can hold multiple client contexts at once, and brings both precision and care to their work. You’ll work closely with the PositivelyHR team to deliver high-quality, compliant HR support to a diverse portfolio of nonprofit clients, with particular depth in Dayforce (HRIS) and multi-state employment environments.

KEY RESPONSIBILITIES:

HR Systems & Support

Partner with managers on nuanced HR inquiries, including multi-faceted employment changes, policy interpretation, system troubleshooting, and multi-state compliance questions.
Support managers with considering the cultural implications of decisions, balancing equity with policy compliance.
Translate complex HR information into clear, concise, and standardized email communications that guide employees and managers through self-service resources or policy requirements.
Pull reports and analyze data from Dayforce to respond to escalated requests and promptly identify system/policy inconsistencies.
Actively contribute to the codification of HR practices by identifying recurring inquiries and developing standardized email templates and knowledge base resources, contributing to greater efficiency and consistency of the support function.
Utilize direct support/ticketing tools to manage workflow, ensuring adherence to established response-time standards and providing visibility into service timeliness and consistency.
Monitor recurring employee and manager needs, surfacing opportunities to improve processes or clarify guidance with PositivelyHR leadership.

Leave of Absence Management

Serve as a primary point of contact for leave of absence requests, guiding employees through applicable policies and entitlements.
Coordinate leave documentation, communicate with relevant stakeholders, and ensure compliant execution of leave processes.
Partner with the Director of People Services to determine employee leave of absence eligibility across a complex, multi-state landscape.

Annual HR Cycle Administration

Support the administration of recurring HR cycles, including performance reviews and compensation planning processes.
Review and coordinate communications to ensure accurate, timely distribution to the appropriate employee groups.
Serve as a point of contact for employees and managers with questions during cycle execution.

Compliance & Risk Management

Maintain up-to-date knowledge of evolving employment law and compliance requirements across multiple states.
Escalate risks or gaps to PositivelyHR leadership proactively.
Apply HR knowledge thoughtfully, pausing to verify the applicable policy—especially when navigating different client handbooks or cross-state employment questions.

QUALIFICATIONS:

There are innumerable ways to learn, grow, and excel professionally. We review each application to better know you and the unique strengths you will bring to work. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

At least 5 years of progressive human resources experience, with demonstrated generalist responsibilities across core HR functions. Candidates should show a clear progression of growing complexity and scope.
Breadth of HR generalist experience across employee relations, leave management, compliance, performance, and HR systems.
Experience supporting HR in organizations of 800+ employees, with comfort navigating scale and complexity.
In-depth familiarity with employment law and HR best practices, with a track record of applying them thoughtfully in day-to-day work, including multi-state environments.
Comfortable working in a performance-monitored environment, using data (such as support request response and resolution times) to track team progress towards service delivery standards and to inform process improvements.
Strong attention to detail, organization, and follow-through in a high-volume, multi-stakeholder environment.
Excellent communication skills, with the ability to translate complex HR information clearly and empathetically to diverse employee and manager populations.
Experience working in a role that served multiple teams, clients, or organizations—navigating different policies, handbooks, and procedures across groups.
Comfortable working independently in a remote environment while maintaining strong collaboration with a distributed team.
Dayforce HRIS experience is strongly preferred.
Experience working in or supporting nonprofit or social impact organizations is a plus, though not required. Backgrounds in shared-services, or complex matrixed organizations are also strong preparation for this role.

COMPENSATION & BENEFITS:

Positively Partners offers staff a robust compensation and benefits package including access to high-quality, inclusive health benefits that prioritize employee agency and an opportunity for an end-of-year discretionary bonus calculated in equal measure based on individual, team, and organizational performance.

The salary range for this role is $78,000 to $88,000. Positively Partners is committed to supporting employee growth in our field, including providing training and support on an ongoing basis.

LOCATION/WORK EXPECTATIONS:

This is a remote position, open to candidates based in the United States. To best serve our primarily East Coast clients, candidates must be available to work Eastern Time Zone hours.

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Positively Partners Senior Human Resources Generalist

Key skills

About this role