Cybersecurity Operations Center (CSOC) 2nd Shift Lead

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction.  

Description

Title: Cybersecurity Operations Center (CSOC) 2nd Shift Lead

Location: Martinsburg, WV or Austin, TX

Terms: Full-time

Clearance: Public Trust

Position Description

As a Cybersecurity Operations Center (CSOC) 2nd Shift Lead, you will play a critical role in safeguarding the Department of Veterans Affairs (VA) digital assets and responding to potential cyber threats. Your primary focus will be supporting the Incident Response team in investigating and mitigating advanced and complex cyber incidents. 

Hiring for 2nd shift (1430-2300 EST / 1330-2200 CST). Candidate must be willing to work onsite daily in Martinsburg, WV or Austin, TX.

Responsibilities: 

• Team Leadership:
  • Provide leadership and guidance to SOC analysts during your shift
  • Foster a collaborative and cohesive team environment
  • Conduct regular team meetings to discuss priorities, updates, and challenges
• Compliance and SLA Management: 
  • Ensure adherence to established SLAs for incident response and resolution
  • Monitor and report on key performance indicators to meet compliance requirements
  • Work closely with management to implement improvements and efficiencies
• Triage Activities: 
  • Oversee the triage process for incoming security alerts and incidents
  • Prioritize incidents based on severity and potential impact
  • Collaborate with other teams to ensure timely and effective incident response
• Technical Guidance for Cyber Investigations: 
  • Serve as a subject matter expert in handling incidents of varying complexity, providing guidance and support to Tier 1 and Tier 2 analysts during investigations
  • Collaborate with the incident response team to analyze and interpret technical data
• Ensure Adherence to Standard Operating Procedures (SOPs): 
  • Ensure that analysts are knowledgeable about and follow established SOPs
  • Provide training to analysts on new procedures and tools
• Continuous Improvement: 
  • Proactively identify opportunities for process improvement
  • Work with the SOC management team to implement enhancements to tools, processes, and workflows 
  • Stay informed about industry trends and emerging threats to enhance the SOC's capabilities
• Ensure accurate and detailed documentation of incident response activities, including analysis, actions taken, and lessons learned  
• Collaborate effectively with cross-functional teams, including forensics, threat intelligence, IT, and network administrators. Clearly communicate technical information and incident-related updates to management and stakeholders 

Requirements

• Bachelor's degree in computer science, cybersecurity, Information Technology, or a related field (or equivalent work experience) 
• 5+ years of experience supporting large-scale IT related projects 
• 3+ years of experience supporting incident response in an enterprise-level Security Operations Center (SOC) 
• A deep understanding of cybersecurity principles, incident response methodologies, and a proactive mindset to ensure our SOC operates effectively in a high-pressure environment
• Industry certifications, such as CISSP, GCIH, GCFA, CEH, or equivalent, are highly desirable   
• Strong experience with security technologies, including SIEM, IDS/IPS, EDR, and network monitoring tools 
• Experience with enterprise ticketing systems like ServiceNow  
• Excellent analytical and problem-solving skills
• Ability to work independently and in a team environment to identify errors, pinpoint root causes, and devise solutions with minimal oversight
• Ability to learn and function in multiple capacities and learn quickly
• Strong verbal and written communication skills 

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Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day.  Some of these recognitions include:  

• Recognized as a Top 20 "Best Place to Work in Virginia"
• Recipient of Department of Labor's HireVets Gold Medallion
• Great Place to Work Certification for five years running
• A Virginia Chamber of Commerce Fantastic 50 company
• A Northern Virginia Technology Council Tech 100 company 
• Inc. 5000 list of fastest growing companies for eleven years
• Two-time SBA SBIR Tibbett's Award winner
• Virginia Values Veterans (V3) Certification

We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family!   In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to

• Traditional and HSA- eligible medical insurance plans 
• 100% employer-paid dental and vision insurance options 
• 100% employer-sponsored STD, LTD, and life insurance
• 5% 401(k) company matching
• Flexible-schedules and teleworking options
• Paid holidays and PTO Accrual Plans
• Paid Parental Leave
• Professional development and career growth opportunities 
• Team and company-wide events, recognition, and appreciation-- and so much more! 

Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career!   

Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans.  To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily.  Other duties in addition to those listed may be assigned as necessary to meet business needs.  Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job.  If you are in need of an accommodation, please contact HR@harmonia.com.