Intake & Referral Coordinator

Job Opening: Intake & Referral Coordinator

Location: South Africa - Remote (US Hours)
Type: Full-Time
Hours: Monday to Friday, 9 AM - 5 PM EST

Key Responsibilities:

• Manage incoming client referrals and ensure all necessary information is collected to initiate the intake process.
• Serve as the primary point of contact for referral sources, maintaining strong professional relationships.
• Identify and develop new referral sources to support company growth.
• Gather and verify client information required to place clients on the waitlist.
• Maintain accurate records of referrals, inquiries, and waitlist status in the company’s systems.
• Communicate clearly with families, providers, and internal teams regarding intake status and next steps.
• Coordinate with clinical and administrative teams to ensure smooth onboarding of new clients.
• Monitor referral trends and provide feedback to leadership on opportunities for growth.

Requirements

• Previous experience in intake coordination, referral management, client services, or healthcare administration preferred.
• Strong organizational skills with the ability to manage multiple referrals and inquiries simultaneously.
• Excellent communication and interpersonal skills for building relationships with referral partners and families.
• Ability to work independently and proactively identify growth opportunities.
• High attention to detail and accuracy when collecting and managing client information.
• Proficiency with administrative systems, scheduling software, and Microsoft Office or similar tools.
• Experience in healthcare, behavioral health, or ABA services is an advantage.

Benefits

1. Comfortable working U.S. hours
2. Remote work from home

Fraud Disclaimer:  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.