Account Director

Company Description

Who we are...

At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth.

We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.

Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.

We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Click here if you would like to find out more about Trustonic's culture code.

If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!

Job Description

A bit about the role and what you'll do...

We are seeking a driven, commercially astute Account Director to lead and grow strategic customer relationships across Southern Africa. Please note; we require candidates to be based in Cape Town. This is a high-impact regional role for a seasoned sales and business development professional who thrives on building partnerships, unlocking new revenue streams, and delivering measurable customer value.

You will be responsible for driving regional operations in alignment with strategic objectives, nurturing long-term client relationships, and identifying new business opportunities across multiple verticals. This role blends strategic thinking with hands-on execution and offers the opportunity to work closely with senior decision-makers across industries.

As an Account Director you will:

• Lead regional operations and partner engagement aligned to regional strategy
• Identify and convert new business opportunities with both existing and prospective customers
• Build and maintain a strong pipeline through networking, relationship building, and market outreach
• Establish and strengthen relationships with partners and OEMs to drive synergy and growth
• Own customer value realisation, ensuring measurable ROI from deployed solutions
• Lead complex deal cycles from preparation and presentation through to successful close
• Translate customer and market insights into go-to-market and product strategy input
• Manage renewal negotiations and legal engagement through final signature
• Ensure all sales systems and documentation (e.g. CRM platforms) are accurate and up to date
• Support customer solutions and partner accounts across the Southern African region
• Collaborate with cross-functional teams to maximise upsell, cross-sell, and expansion opportunities
• Travel within the region as required

What we’re looking for...

Experience

• Significant senior sales/business development experience, ideally in technology or telecom sectors
• Experience with mobile devices, software solutions, or telecom services is highly advantageous
• Strong working knowledge of CRM platforms (e.g. Salesforce)
• Demonstrated success managing and scaling large or strategic accounts
• Experience working within matrixed or cross-regional organisations
• Hands-on exposure to multiple sales methodologies

Knowledge

• Solid understanding of the mobile device ecosystem, OEMs, service providers, and mobile application security
• Strong familiarity with Southern African markets and regional business dynamics

Skills

• Exceptional sales, negotiation, and closing abilities
• Strong communication and presentation skills across all audience levels, including C-Suite
• Proven ability to build deep, long-term client relationships
• Commercially minded with a strong results orientation
• Skilled in managing complex deal cycles and partnership evaluations
• Self-motivated, proactive, and capable of working independently or within a team
• Persuasive and collaborative, able to align multiple stakeholders
• Cultural awareness and maturity when engaging diverse clients

Qualifications

• Bachelor’s Degree, MBA, or equivalent professional experience preferred

Additional Information

What we can provide you in return for your investment...

Competitive compensation

• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.

Financial security & wellbeing

• Immediate participation in our pension scheme.
• Income protection and life insurance for peace of mind.

Flexibility & work-life balance

• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit—take the time you need, when you need it.
• Support for volunteering and causes that matter to you.

Growth & development

• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.

Inclusive, supportive culture

• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.

Impact & purpose

• The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.

#LI-Remote

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.