Travel Counselor Apprentice

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

CWT are looking for enthusiastic and customer-focused freshers to join our team as Apprentice Travel Consultants. The apprentice will receive hands-on training in travel bookings, customer service, and itinerary planning.

Key Responsibilities:

      ·       Assist customers with flight, hotel, and holiday package inquiries

      ·       Learn and support domestic & international travel bookings

       ·       Help prepare travel itineraries based on customer requirements

       ·       Handle customer queries via calls, emails, and chat

       ·       Coordinate with airlines, hotels, and vendors for reservations

       ·       Maintain booking records and customer details accurately

       ·       Ensure high levels of customer satisfaction

       ·       Stay updated on travel policies, visa basics, and industry trends

Qualifications - Internal

Skills & Requirements:

      ·       2023-2025 Graduates (fresher only)

      ·       Strong communication skills

      ·       Basic computer knowledge (MS Office, email, internet)

      ·       Willingness to learn and grow in the travel industry

     ·       Customer-oriented attitude

     ·       Flexible with shifts

     

Location

Gurgaon, India

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!