Senior Technical Product Manager (Platform & Integrations)

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. They are seeking a Senior Technical Product Manager to own the Virtuous Platform & Integrations surface, focusing on APIs, integration marketplace, and strategic partner integrations.

Responsibilities:

• Own and scale the Virtuous Integration Marketplace. Expand verified integrations, improve partner onboarding, drive adoption metrics
• Drive strategy and facilitate implementation of strategic integrations across Virtuous products
• Develop the broader Partner & Creator Network vision: an in-app resource hub for customer, partner, and community-generated templates, workflows, and resources across all Virtuous products
• Influence marketplace economics, quality standards, certification programs, and partner incentive structures
• Define and execute Virtuous’s agentic integration strategy — MCP server support, n8n/Zapier native nodes, AI-powered workflow orchestration
• Build Virtuous’s position as an AI-forward platform that nonprofits and and our partners can extend through agentic workflows
• Stay ahead of the rapidly evolving integration landscape: evaluate, prototype, and ship capabilities that keep Virtuous at the leading edge
• Collaborate with product squads to ensure AI capabilities extend through the integrations layer
• Own relationships and roadmaps for strategic technology partners
• Manage cross-product integration surfaces and drive integration-related requirements — ensuring CRM+, Raise, Insights, Momentum, Volunteer, and Analytics work together seamlessly
• Own foundational platform integration services
• Serve as the technical product voice in partner conversations — representing Virtuous’s platform capabilities, roadmap, and integration architecture
• Collaborate closely with Partner Marketing & Enablement to ensure partners have the technical resources, documentation, and support needed to build and sell on Virtuous
• Help shape partner strategy on the technical side: which partners to invest in, what integrations to prioritize, how to structure co-development efforts
• Influence partner-sourced pipeline and expansion revenue through better technical enablement and integration quality

Requirements:

• 5+ years of product management experience with at least 2 years focused on platform, API, or integrations products in a B2B SaaS environment
• Technical fluency: you can read API documentation, discuss REST architecture, understand webhook patterns, evaluate authentication schemes, and hold your own with engineers, even if you're not writing production code
• Demonstrated experience managing technology partner relationships — not just building integrations, but nurturing the human relationships that make ecosystems work
• Strong understanding of the modern AI-forward integration landscape: iPaaS platforms (Zapier, Make, n8n), API management, webhook infrastructure, and emerging agentic/AI patterns
• Experience with marketplace or ecosystem product management: building something that others build on top of
• Exceptional communication skills — able to translate between deeply technical partner engineering teams, business-focused revenue stakeholders, and executive leadership
• Self-directed and resourceful: comfortable operating with high autonomy in a fast-moving, lean organization
• Evidence of customer-centric product development: discovery interviews, Jobs-to-Be-Done, opportunity mapping, or equivalent methodologies
• Human-centered, AI-forward. You believe technology should amplify human connection, not replace it. You get excited about AI that helps a fundraiser spend less time on manual work and more time building relationships
• Builder, not maintainer. You're energized by creating something new, defining strategy where none exists, building ecosystems from early foundations, shipping capabilities that change how customers work
• Relational and technical in equal measure. You're as comfortable whiteboarding API architecture with engineers as you are having a strategic conversation with a partner or executive leader
• Urgency drives accountability. You thrive in environments where shipping matters, where outcomes beat ceremonies, and where the best idea wins regardless of title
• Discovery-first. You validate problems before building solutions, using continuous discovery methodology. Regular customer touchpoints, opportunity solution trees, assumption testing, and AI-driven prototyping
• Ship regularly. You work within our EPD Operating Model rhythms with outcome-driven accountability
• Communicate relentlessly. You ensure the organization understands the what and why of every platform investment
• Think horizontally. You think across the entire portfolio. Your decisions impact every product team and every customer
• Experience with AI/ML integration patterns, agentic AI frameworks, MCP protocol, or AI-powered automation platforms
• Background in nonprofit technology, fundraising platforms, and the broader nonprofit space
• Familiarity with Azure stack, .NET ecosystems, and Microsoft partnership dynamics
• Experience with payment integrations, compliance requirements (PCI, HIPAA), or financial data flows
• Track record of influencing revenue outcomes through platform/integration strategy without directly owning a quota
• Experience scaling an integration marketplace or partner developer program from early stage to growth