Director of Product Management, Data & AI

Swiftly is a retail digital technology startup that empowers regional and independent grocers to compete in a digital-first world. The Director of Product Management, Data & AI will lead the vision, strategy, and execution of the data platform and AI-driven capabilities, overseeing the product lifecycle for data infrastructure and machine-learning solutions.

Responsibilities:

• Define and execute the multi-year roadmap architecture for ETL pipelines, telemetry, identity, storage, transformation, and activation layers
• Partner with Engineering and Analytics Engineering to evolve scalable, reliable, and cost-efficient data architecture
• Establish product requirements for client telemetry, event tracking standards, and data quality frameworks
• Drive governance, privacy, and compliance alignment across retailer and advertiser data flows
• Lead initiatives that improve data completeness, accuracy, and trust, especially where incomplete or inconsistent data impacts business KPIs
• Develop and scale reporting, dashboards, and self-serve analytics capabilities for internal teams and external partners
• Balance foundational platform investments with high-revenue product domains such as audience optimization, personalized advertising, rebates, and promotional systems
• Align data strategy with adjacent domains including loyalty, rewards, ecommerce, challenges, and catalog intelligence
• Evaluate trade-offs between technical debt reduction and new feature development to maximize long-term platform health and business impact
• Partner with Data Science to deliver ML-powered personalization, audience optimization, and predictive insights
• Translate experimentation, modeling, and algorithmic outputs into usable and explainable product features
• Identify and prioritize AI opportunities that drive revenue growth, operational efficiency, and competitive differentiation
• Mentor Product Managers focused on data and AI initiatives
• Serve as the connective tissue between Product, Engineering, Data Science, Design, Revenue, and Operations
• Establish intake, prioritization, and roadmap governance processes for data-related initiatives across the organization
• Communicate vision, progress, and outcomes to executive leadership and stakeholders with clarity and credibility

Requirements:

• Bachelor's degree in Computer Science, Data Science, Business, or related field (MBA preferred)
• 8–12+ years in Product Management, with significant experience in data platforms, analytics, or AI/ML-driven products
• Proven experience managing data-driven products and leading cross-functional teams
• Strong understanding of data ingestion processes, ETL, data warehousing, and reporting technologies
• Experience with personalization algorithms, recommendation systems, and machine learning applications
• Excellent analytical skills with the ability to make data-informed decisions
• Exceptional leadership, communication, and collaboration skills
• Proven ability to influence and coordinate cross-functional teams to achieve strategic priorities
• Strong communication skills, with the ability to convey technical details and high-level strategy to a diverse audience
• Experienced in addressing executive leadership, supporting the sales cycle, and handling sensitive customer issues
• Solid understanding of the software development lifecycle and online services management
• Skilled at collaborating across diverse teams and complex organizations to drive results
• Experience leading technology discussions related to product decisions and strategy
• Demonstrated experience in managing roadmap strategy, feature delivery, and product trade-offs
• This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship
• Background in retail media, ad tech, martech, ecommerce, or multi-tenant SaaS platforms
• Prior experience in the advertising technology space is a strong plus
• Experience with attribution modeling, incrementality testing, or performance marketing analytics
• Familiarity with modern analytics stacks, feature stores, and ML lifecycle tooling
• MBA or equivalent business and technical leadership experience
• Passion for technology, curiosity to dive deep into Swiftly's suite of technical products and commitment to learning and expanding technical knowledge