Workforce Data Business Analyst

Darwin Recruitment is seeking an experienced Operational Business Analyst to support the use of an AI-driven workforce analytics tool. The role involves analyzing workforce data, interpreting dashboard insights, and collaborating with operational stakeholders to drive improvements in labor cost efficiency across various industries.

Responsibilities:

• Analyse workforce data and dashboards to identify trends in overtime, premium pay, and labour cost exposure
• Interpret AI-generated analytics insights and translate findings into clear business recommendations
• Engage with scheduling managers, operations leaders, and other stakeholders to understand operational drivers behind cost spikes
• Conduct root cause analysis on workforce and scheduling processes
• Develop recommendations to reduce labour cost variance and improve operational efficiency

Requirements:

• 5+ years' experience as an Operational Business Analyst or similar operational analysis role
• Strong experience analysing data through dashboards and reporting tools
• Ability to conduct root cause analysis and translate insights into operational improvements
• Experience gathering requirements and working directly with operations or scheduling teams
• Process improvement background (Lean / Six Sigma preferred)
• Experience in operational environments such as manufacturing, healthcare, logistics, or food & beverage is beneficial