Ensono is a managed service provider that empowers clients to achieve key business outcomes through technology. The Client Support Engineer Intern will work on programming, project work, and professional development, with the potential for a full-time position after the internship ends.

Responsibilities:

Reviewing current engineer workflows to help look for efficiency and improvements
Analysis of all ticket data to identify areas for automation to reduce hands on work
Work with global team to identify AI opportunities to help drive improvements

Requirements:

Bachelor's in computer science, Information Technology, or related field
Excellent analytical skills with experience reviewing workloads
Strong communication skills and ability to communicate effectively across multiple areas
Knowledge of Windows and/or Linux is preferred
Experience with ITIL processes would be helpful
Familiarity with automation/AI

Client Support Engineer Intern

Key skills

About this role

Responsibilities:

Requirements: