Project Manager II

CentralSquare Technologies is a trusted provider of public sector software in North America, serving over 8,000 agencies with their cloud-based platform. The Project Manager II role is responsible for planning, directing, and coordinating project activities to ensure timely and budget-compliant completion, while also serving as the primary client contact throughout software implementation projects.

Responsibilities:

• Initiates, plans, executes, controls, and closes projects
• Assembles the project team, assigns individual responsibilities, identifies appropriate resources needed, and develops the schedule to ensure the timely completion of the project
• Subject-matter expert knowledge of the implementation process and contractual language
• Acts as a mentor to the PM team and helps train new hires
• Leads technical discussions between product and operations on process improvement for specific modules
• Drives and refines the process
• Works on the most challenging and large-scale projects with minimal supervision
• Works independently or in a team environment and shares knowledge with others
• Displays good communication skills with a customer service focus
• Comfortably and effectively presents to audiences of various sizes
• Manages a strategic portfolio including high revenue engagements with little to no supervision
• May conduct one on ones with team members
• Assists team members on escalations when needed for small/medium size projects. Consult on large size projects with the help of manager
• Maintains current and identify new professional services tools and/or software to increase productivity
• May lead large group meetings on process and product
• May lead weekly team meetings and provide weekly status notes
• May communicate and review work assignments with the team
• May work with team members to proactively avoid repeat problems for future implementations
• May create weekly financial milestones, monthly forecasting for revenue recognition, and end-of-month project percent complete
• May create forecasts of revenue for projects
• Performs all other duties as assigned

Requirements:

• B.A. or B.S. Degree with PMP and/or CSM certifications
• 2-4 years of experience in Project Management
• Must have advanced skills in project management and implementation processes and methodologies (including but not limited to PMBOK and SCRUM)
• Must have demonstrated leadership experience in managing complex teams and clients while mentoring and driving seamless collaboration
• Must have a proven track record contributing, creating, and implementing project management processes and methodologies
• Must have advanced experience and proficiency in deploying, configuring, and/or managing various PM tools for the management of schedules, milestones, risks, issues, forecasts, and revenue recognition
• Master's Degree preferred