CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world. The Solutions Engineer - Corporate Accounts will provide technical pre-sales support and develop relationships with customers, presenting CyberArk's solutions and conducting workshops to demonstrate product value.
Responsibilities:
- Technical pre-sales support
- Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption
- Present CyberArk’s technical value proposition to customers and partners effectively
- Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses)
- Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change
- Conduct and ensure success of Proofs-of-Concepts (POCs)
- Documentation of client feature requests and issues in CRM system
- Support CyberArk and partner seminars and industry trade shows
- Able to convey customer requirements to Product Management teams
- Develop technical knowledge of CyberArk and associated technologies
- Assume the role of a mentor to other system engineers when appropriate (as skills develop)
- Create and maintain training content for the SE organization when appropriate
Requirements:
- 1–3 years of experience in software pre-sales, IT administration, security, consulting, or another customer-facing technical role (internships or co-ops considered)
- Computer Science Degree or equivalent experience required
- Experience with Windows/Active Directory administration and operations
- Experience with UNIX/Linux
- Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
- Superior communication and interpersonal skills; ability to build relationships at multiple levels and work cross-functionally to move opportunities forward
- Interest in learning security concepts, identity, and enterprise infrastructure, with the ability to apply them in customer discussions
- Experience with CyberArk solutions is not required; familiarity with enterprise applications, identity management, or security technologies is a plus
- Experience with LDAP Directories and/or types of authentications
- Enterprise application authentication experience a plus (i.e., .NET, Java, CLI)
- Scripting knowledge (Python, Bash, PowerShell) a plus
- Security related certifications (Security+, CEH, CISSP) a plus
- Familiarity with SaaS solutions