Senior Business Analyst

Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. The Senior Business Analyst will act as a liaison between business units and the technology team, leading the BA team in requirements gathering, project management, and ensuring the implementation of system requirements.

Responsibilities:

• Review, analyze, and evaluate business systems and user needs
• Interact with business and operations stakeholders to determine requirements for new projects and enhancements
• Participate in all phases of the SDLC to ensure implementation of system requirements
• Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes
• Define current/future state process flows
• Handle change management
• Conduct root cause analysis and risk/issue identification
• Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design
• Experience in data analysis using SQL, MS Access or related technologies
• Develop and maintain a thorough understanding of business needs from both technical and business perspectives
• Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios
• Effectively prioritize and execute tasks in a high-pressure environment
• Lead BA team and experience in team management, work delegation, mentoring and tracking

Requirements:

• Bachelor's degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience
• Minimum of 8 years' experience in SDLC, gathering and documenting requirements for various complex business systems
• Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques
• Ability to grasp technical concepts and translate business requirements into Functional Specifications
• Expert knowledge of TFS and tracking US and sprints management
• Good knowledge of MS SharePoint at User and Admin level
• Ability to work with a sense of urgency and attention to detail
• Excellent oral and written communication skills
• Past technical experience and/or development experience in any technologies and role
• Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid
• Experience in BPMN and UML Modeling
• CBAP Certification