Optum is a global leader in health care innovation, seeking a Sr Director of Software Engineering to lead a global engineering organization focused on AI-enabled care management solutions. The role involves defining and executing AI strategies, ensuring compliance with regulations, and driving technology investments in partnership with various stakeholders.
Responsibilities:
- Define and execute the AI strategy for Medicaid Care Management, embedding generative AI, machine learning, automation, predictive modeling, and decision support capabilities into core clinical and operational workflows
- Lead a global engineering organization of -70-100 people, responsible for building and scaling AI enabled, enterprise grade care management platforms and solutions that meet regulatory, privacy, and compliance requirements
- Partner with Product, Clinical, Data Science, Compliance, and Architecture leaders to translate care management outcomes into production ready AI and software roadmaps
- Drive adoption of AI capabilities across care planning, utilization management, risk stratification, and member engagement while ensuring explainability, fairness, and clinical trust
- Driving technology strategy and execution to drive clinical affordability goals
- Establish engineering standards and governance for responsible AI, including model lifecycle management, validation, monitoring, and integration with traditional software systems
- Ensure secure, compliant software development practices across AI and non AI systems, including PHI protection, identity and access controls, vendor MFA, and third party risk management
- Own end to end delivery accountability, using solid execution metrics, implementation tracking, and evidence based decision making to improve predictability and outcomes
- Build and mentor senior engineering and technical leaders capable of operating at the intersection of AI, healthcare domain knowledge, and large scale software delivery
- Lead technology investment planning and vendor strategy for AI platforms, data infrastructure, and tooling in partnership with finance and enterprise stakeholders
- Serve as a senior technical and AI thought partner to executive leadership, clearly articulating tradeoffs, risks, regulatory implications, and business value of AI driven care management solutions
Requirements:
- 10+ years of Software Engineering experience in Medicaid Care Management, healthcare workflows, and regulatory requirements, including privacy, security, and responsible AI considerations
- 7+ years of experience in Medicaid Clinical/Care Management Technology domain
- 7+ years of progressive software engineering leadership experience, including leading large, global technology organizations delivering enterprise scale platforms in regulated environments
- 2+ years of demonstrated experience defining and operationalizing AI products, such as UHC Care Assist Suite of Products, and AI driven predictive clinical models -partnering with clinical, product, AIRB, and legal teams to bring AI driven capabilities into this suite of products with measurable business impact
- Undergraduate degree in Engineering, Computer Science, and Information Systems
- Proven ability to operate at the executive level, translating complex technical and AI concepts into clear decisions, tradeoffs, and outcomes for senior business and clinical stakeholders
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy