EasyPost is a rapidly growing company focused on simplifying shipping for businesses. The Senior Product Manager will drive a product roadmap that enhances developer experience with shipping APIs and collaborates across various teams to scale the platform.
Responsibilities:
- Drive a critical growth product vision, strategy, and roadmap
- Build and prioritize a strong, creative backlog of ideas focused on improving the full growth funnel and user experience
- Lead and guide product direction for a cross-functional team of engineering, analytics, marketers, sales, and platform partners
- Be the voice of the customer and help provide context, empathy and rationale behind customer needs
- Communicate clearly with leadership stakeholders and drive alignment across multiple teams
- Make data-informed decisions. Know how you’re measuring success before starting any project
Requirements:
- Bachelor's Degree in related field
- 8+ years of related experience, master's degree and/or 6+ years of related experience, or equivalent related work experience
- You have led growth initiatives for a minimum of 5 years preferably with a focus on growing SaaS business
- Build consensus and listen well, but can also drive hard decisions. You push the pace. You take blame and pass the praise. People love working with you
- Experience going through a full product cycle, integrating customer feedback into product requirements and driving prioritization
- Excels at communicating with team, partners, and executives with clarity, salience, and urgency
- You are not afraid to take on the unknown and are constantly learning and adapting to new challenges
- Knowledge of the shipping industry
- You have a growth mindset and really enjoy making product changes that improve conversion
- Experienced in iterative product development including bespoke solutions
- Flawless product craft and business acumen; expert in balancing user and business impact as well as short- and long-term impact
- Knowledge and Application: Complete knowledge and full understanding of areas of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify causes. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is a fully qualified, experienced professional, journey-level position
- Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select the right course of action. Work is done independently and is reviewed at critical points
- Collaboration & Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to different audiences and often advises others on difficult matters