Anthropic is a public benefit corporation focused on creating reliable and interpretable AI systems. They are seeking a Business Systems Analyst, Data Enrichment to lead the strategy and execution of their data enrichment ecosystem, collaborating with various teams to ensure the accuracy and completeness of data for business operations.
Responsibilities:
- Own the end-to-end enrichment strategy and roadmap, serving as the product owner for all enrichment tools, vendors, and data sources including Clay, Dun & Bradstreet, ZoomInfo, and emerging providers
- Build and maintain a unified enrichment master—a reliable source of truth for company and person data including parent-child account hierarchies, firmographics, technographics, and contact intelligence across domestic and international markets
- Design and implement waterfall enrichment workflows that orchestrate multiple data providers to maximize coverage, accuracy, and cost efficiency while minimizing redundancy
- Architect enrichment data models within Salesforce, making strategic decisions about how enrichment data is stored, related, and surfaced (e.g., custom objects vs. direct field integration, parent account structures, enrichment audit trails)
- Hands-on data manipulation and transformation—write queries, build data pipelines, and work directly with data warehouses (e.g., Snowflake, BigQuery) to clean, transform, match, and deduplicate enrichment data at scale
- Lead international enrichment strategy, addressing the unique challenges of enriching company and contact data across global markets with varying data availability, provider coverage, and regulatory requirements
- Partner with Data Science and Data Engineering to define enrichment schemas, resolve entity matching challenges, and build scalable infrastructure that supports both real-time and batch enrichment processes
- Collaborate with Sales, Marketing, and Revenue Operations to understand GTM data needs, translate business requirements into enrichment solutions, and ensure enrichment outputs directly support pipeline generation, territory planning, lead routing, and account scoring
- Define and track enrichment KPIs including match rates, data completeness, freshness, accuracy, and downstream GTM impact—using metrics to continuously improve the enrichment ecosystem
- Evaluate and onboard new enrichment vendors and data sources, conducting proof-of-concept testing and negotiating contracts in partnership with procurement
- Explore and implement AI-powered enrichment capabilities, including prompt-based enrichment using LLMs to supplement traditional data providers for emerging companies, startups, and hard-to-enrich segments