Workday Operations Engineer

Nelnet is a diversified and innovative company committed to enriching lives through the power of service. They are seeking a skilled Workday Operations Engineer to support and optimize their Workday system, ensuring seamless performance and integration within business operations.

Responsibilities:

• Maintain and optimize Workday system performance, ensuring uptime and reliability
• Troubleshoot and resolve Workday-related technical issues and service requests
• Manage and coordinate Workday updates, releases, and enhancements in coordination with HR, Finance, IT teams and other Stakeholders
• Develop and support Workday integrations with third-party systems
• Ensure compliance with security policies and data governance best practices
• Collaborate with stakeholders to improve workflows and system efficiencies
• Provide training and technical support for users
• Follow change control policies and procedures for application migrations from non-production to production environments
• Minor programming and development
• Participate in internal and external audits and produce audit documentation and reports as necessary
• Provide excellent customer service

Requirements:

• Bachelor's degree in computer science, Information Systems, or a related field (or equivalent experience)
• 3+ years' experience as a Business, Systems or Technical Analyst required
• US citizenship is required to obtain security clearance
• Experience with Workday system administration, configurations, and integrations required
• Experience with Accounting, Finance, Budgeting, HRMS, ITIL applications required
• Excellent verbal and written communication skills with the ability to communicate at all levels of the organization
• Proficient troubleshooting skills and ability to analyze system performance
• Strong consensus building, multi-tasking, and interpersonal skills
• Willingness and ability to quickly learn new technologies and business functions
• Excellent coordination, documentation and organization skills
• Effectively cope with change, shift gears comfortably, decide and act without having the total picture and comfortable with ambiguity
• Self-directed and highly motivated
• Ability to perform effectively in a team-oriented environment
• Knowledge of Workday Studio, EIBs, APIs, and web services is a plus