Carenet Health is a company dedicated to helping people take charge of their health through meaningful connections. They are seeking an Engagement Specialist who will reach out to health plan members, guiding them in scheduling care assessments and providing encouragement to take necessary health steps.
Responsibilities:
- You love a fast pace and hitting goals that actually mean something
- You’re a natural listener who can build trust and stay patient, even when a call gets tough
- You’re comfortable using technology and multitasking while keeping the conversation human
- You take pride in turning 'maybe later' into 'let’s do it today.'
Requirements:
- High School Diploma or GED (required and verified during background check)
- Strong computer skills — data entry, screen navigation, and solid keyboarding speed
- Experience using Microsoft Outlook and Word
- Excellent customer service skills and a friendly, compassionate tone
- Ability to stick to schedules and daily tasks
- Great oral and written communication skills
- Genuine empathy and care for others
- Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date