Customer Service Representative- REMOTE

TEKsystems is a leading provider of business and technology services, and they are seeking Customer Service Representatives to work fully remote. The role involves handling customer service inquiries and making outbound calls in a fast-paced environment.

Responsibilities:

• Will be in a fast paced, high-volume environment, mainly doing outbound calls in a scripted setting
• Campaigns will vary and change from time to time
• These will not be straight cold calls, instead be focused on former/active customers
• Handle customer service inquiries and problems
• Making outbound calls through our dialer on specific campaigns

Requirements:

• Strong computer skills
• Time management skills
• Strong communications ability (both written and verbal)
• Previous RECENT call center or customer service experience (1-2 years preferred)
• Outbound dialing experience is highly preferred (ability to handle rejection)