RandomTreesRemote
Information Technology Business System Analyst
United States
Contract
1 hour ago
H1B Sponsor Likely
Key skills
Requirements gatheringSystem testingAgile methodologiesITIL processesMicrosoft OfficeStakeholder communicationTraining materials developmentProject coordinationCustomer supportServiceNowAgileCommunicationPresentation Skills
About this role
RandomTrees is seeking an Information Technology Business System Analyst to enhance their IT operations. The role involves gathering requirements, coordinating projects, and supporting customers while ensuring effective communication with stakeholders.
Responsibilities:
- Strong requirements gathering, documentation, and stakeholder communication skills
- Experience coordinating initiatives and projects
- Hands-on experience with system testing (integration and regression)
- Experience supporting customers and resolving production issues
- Ability to develop training materials (presentations, guides, job aids, videos)
- Experience with Agile delivery methodologies
- Familiarity with ITIL processes and work management platforms (e.g., ServiceNow, Change Gear)
- Proficiency with Microsoft Office tools, including PowerPoint and Visio
- Strong PowerPoint presentation skills
Requirements:
- Strong requirements gathering, documentation, and stakeholder communication skills
- Experience coordinating initiatives and projects
- Hands-on experience with system testing (integration and regression)
- Experience supporting customers and resolving production issues
- Ability to develop training materials (presentations, guides, job aids, videos)
- Experience with Agile delivery methodologies
- Familiarity with ITIL processes and work management platforms (e.g., ServiceNow, Change Gear)
- Proficiency with Microsoft Office tools, including PowerPoint and Visio
- Strong PowerPoint presentation skills