Solutions Engineer / Technical Support Engineer – AI (Python)

Ikuto is partnering with a fast-growing AI company that serves as an industry reference for benchmarking AI models. They are seeking a Solutions Engineer / Technical Support Engineer to manage AI benchmarking pipelines, troubleshoot issues, and communicate with engineers at leading AI labs.

Responsibilities:

• Running benchmarking workflows for image and video generation models
• Managing evaluation pipelines and monitoring benchmark runs
• Analysing results and validating benchmark outputs
• Investigating anomalies or unexpected results in the data
• Communicating findings and methodology to AI model providers
• Helping ensure the benchmarking process remains reliable and consistent

Requirements:

• ~3+ years in a technical, client-facing engineering role (support engineering, solutions engineering, developer support, technical consulting etc.)
• Comfortable working with Python
• Strong written communication and ability to explain technical concepts clearly
• Detail-oriented and process-driven
• Interest in AI systems and how they are evaluated
• Experience working with machine learning systems or AI tools is beneficial but not essential