Head of Revenue Operations

Company Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Canva has its roots in Australia with our flagship campus in Sydney. We also have a growing presence in the US, with offices in San Francisco, CA and Austin, TX.

Our preference is for the role to be based near the San Francisco offices. However, we will consider remote applicants within California. We trust our Canvanauts to choose the balance of in-person and remote work that empowers them and their team to do their best work.

About the Group

As Canva continues to grow and expand globally, our Revenue Operations team plays a critical role within the broader Order-to-Cash ecosystem. Revenue Operations leads the governance and execution of deal economics, approvals, provisioning, order execution, and downstream handoffs across the revenue lifecycle.

We partner closely with Systems, Finance, Legal, and Sales to ensure our commercial processes scale effectively. Our goal is to enable enterprise growth with speed and discipline while maintaining strong governance, operational rigor, and trusted data across the quote-to-cash lifecycle.

About the Role

At Canva, change and growth are part of our DNA, and we like to think that’s all part of the fun. This means the role will evolve over time, but here’s a flavor of what you can expect when you start.

We’re looking for an experienced Revenue Strategy Lead to oversee Deal Desk, Deal Operations, Sales Provisioning, and Order Management, and to design a scalable roadmap that empowers our Sales team to move fast while maintaining strong financial discipline and governance.

You’ll set clear guardrails for pricing and terms, streamline approval workflows, ensure clean activation and entitlements, while building strong, scalable foundations across deal operations, provisioning, and order management. Partnering closely with Revenue Accounting, Sales, Finance, Legal, Systems, and Order-to-Cash stakeholders, you’ll enable automation, improve workflows, and strengthen operational controls.

This role is for a strategic, hands-on operator who drives efficiency, accuracy, and clarity through data and technology.

What you’ll do

• Lead and develop global teams across Deal Desk, Deal Operations, Sales Provisioning, and Order Management, fostering ownership and operational excellence.
• Enable faster deal cycles by defining clear pricing guardrails, approval frameworks, and standardized commercial playbooks.
• Improve deal economics through data-driven insights on discounting, incentives, and commercial structures.
• Design scalable, automated workflows across CPQ, provisioning, and order management to reduce friction and operational risk.
• Ensure clean activation, accurate entitlements, and seamless handoffs across Billing, Support, and Revenue Accounting within the OTC process.

What we're looking for

• Proven experience leading Revenue Operations, Deal Desk, or Sales Operations teams in high-growth SaaS or enterprise environments.
• Demonstrated success improving deal velocity while maintaining strong governance and controls.
• Strong commercial and financial acumen with the ability to assess deal structures and economics.
• Experience scaling processes and automation within Salesforce, CPQ, and provisioning/order systems.
• Exceptional cross-functional leadership skills, aligning Sales, Finance, Legal, and Systems around simple, scalable solutions.

What's in it for you?

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $210,000-$290,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.
 

Other stuff to know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.