Employment Support Advisor

• Flexible Location: Central Coast / Newcastle / Taree / Port Macquarie / Tamworth - On-site
• Duration: From 31 March to 13 November 2026 (with view to extend)

We’re looking for an Employment Support Advisor to help connect talented employees with a disability to meaningful roles across Aruma.

The Role

In this role, you’ll build strong relationships with key stakeholders, understand hiring needs, and match candidates to suitable opportunities within our Employment portfolio. You’ll work closely with hiring managers to provide proactive recruitment solutions and ensure each placement is set up for success.

You’ll also play a vital part in preparing and managing NDIS supported employment documentation, including Letters of Support, Service Agreements and Schedules of Support, ensuring all information is accurate, timely and compliant.

If you’re passionate about creating inclusive employment pathways and supporting people to thrive at work, we’d love to hear from you.

A day in the life of an Employment Support Advisor …

• Build trust with potential employees and families through clear, respectful, and confidential communication.
• Facilitate workplace tours, interviews, and onboarding processes in line with NDIA and NDIS requirements.
• Support managers and staff to understand employee support needs and role suitability.
• Manage administration for onboarding, exits, and work experience students, ensuring accurate documentation.
• Engage with community partners and attends events to source candidates and promote Aruma employment opportunities.

Skills and experience that will make you stand out…

• Strong administration skills and high attention to detail.
• Excellent written and verbal communication
• Ability to negotiate and manage conflict when required.
• Great time‑management and organisational skills.
• Confident using systems, technology and digital platforms.
• Strong customer focus and community engagement skills.
• Recruitment experience across multiple channels (job boards, social media, campaigns, search).
• Ability to build and maintain strong community and industry relationships.
• Demonstrated customer service excellence.
• Current driver’s licence.
• Ability to travel within the region as required.
• Experience in the disability sector (desirable).
• Understanding of NDIS and Supported Employment, including Service Agreements and Schedules of Support (desirable).

What we offer

• Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free. Salary Packaging Calculator | Accesspay
• Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
• Work-Life Balance: Enjoy the freedom that fits your lifestyle, with options that put you in control.
• Supportive Team Environment: Focus on what you do best, with strong operational support behind you every step of the way.
• Incredible Perks: From professional development, Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
• A Culture Like No Other: Be part of a vibrant, positive work environment filled with a strong sense of community.
• Call to Action: Join Aruma, where your career journey and well-being are our top priorities.

About Us

Aruma is a leading Australian for-purpose, values-driven organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, Aruma supports over 5,000 individuals, employs more than 5,000 staff, and boasts an annual turnover of around $500 million. The organisation is undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia. Aruma | Disability services. Putting you first.

Ready to make a change? Apply Now!