Content and Social Media Intern

About this role 

As a Content & Social Media Intern at Transcarent, you’ll work on meaningful projects that directly support our mission to measurably improve health and care. This internship offers hands-on exposure to how a high-performing Brand & Communications team operates within a fast-growing digital health company. 

What you’ll do 

• Work on projects that impact the business and contribute to Transcarent’s mission of better health and care 
• You'll gain exposure to how our Marketing (Brand & Communications) Team operates  
• You’ll be exposed to experienced colleagues from all backgrounds  
• Contribute to innovative and creative thinking for social media channels  
• Partner with the team on creating an Instagram social media strategy for Transcarent 
• Help develop longform and short form social content, generating ideas, developing/drafting video scripts 
• Help to build out a content/social calendar for the Transcarent social team  
• Help monitor social media for brand references 
• Take on various special projects within the Brand & Communications team 
• Contribute diverse perspectives on how to target audiences on the consumer side via social media 
• Partner with cross functional areas within the organization to gather insights, feedback, and ideas on how to enhance our social strategy  

What we’re looking for 

Our Ideal Candidate... 

• Is actively pursuing a degree in Marketing or Communications 
• Is a self-starter and is skilled in identifying issues and developing solutions. 
• Is a creative thinker, excellent writer, passion for social media and communications 
• Has a passion for healthcare and is inquisitive about the various ways we can improve the delivery of health and care. 
• Is able to dedicate 40 hours a week for a duration of 12 weeks. 

Nice to have skills 

• Graphic design experience:  
  • Exposure or familiarity with tools such as: Figma, Adobe Studio  
  • Strong writer/copyright skills  
  • Video editing skills  

As a hybrid role based in Chicago, IL , the hourly pay for this position is:

$23.00/hour

Program Details:
 Duration: May 26 – August 14
 Compensation: Competitive hourly rate (role dependent) we do not provide relocation assistance
 Benefits: Internship roles are not eligible for Full-Time employee benefits  Work Authorization: Candidates must be independently authorized to work in the U.S. — we are unable to provide sponsorship or work authorization for this position

Who we are  

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn. 

At Transcarent, our values guide everything we do:

• People First: We prioritize our Members, clients, and each other in every decision
• Care: Every decision starts with improving health and care for our Members
• Resilience: We push boundaries and take the uncharted path to change an industry
• Results: We take ownership, solve with speed, and deliver for our people and each other
• Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

• Competitive medical, dental, and vision coverage  
• Competitive 401(k) Plan with a generous company match  
• Flexible Time Off/Paid Time Off, 13 paid holidays  
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
• Mental Health and Wellness benefits  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.