Key skills
Communication
About this role
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Job Description
Novotel Cathedral Square is looking for a Housekeeping Supervisor to join our team.
- You will be reporting directly to the Head of Department and working alongside a team of Supervisors.
- Providing supervision to the housekeeping team daily and support to ensure room cleaning productivity is met and standards maintained.
- Responsible for inspecting and releasing rooms and communicate efficiently with other departments within the hotel as required.
- Handle and resolve guest complaints as required ensuring guest satisfaction.
- Maintain accurate inventory of all stock and supplies and ensure lost and found procedures are followed correctly.
- Support the Head of Department with staffing schedules, labour planning and various monthly reporting activity.
Qualifications
- Excellent communication skills
- Experience leading and influencing a team
- Able to work on a 7 day roster including weekends and public holidays.
- Ability to work in a fast paced environment with a keen eye for detail.
- Friendly and positive attitude.
Additional Information
At Novotel Cathedral Square we are a friendly and welcoming team who actively support a positive work environment and encourage our team members to grow and learn within our company.
We are an inclusive company with an ambition to attract, recruit and promote individuals with diverse talent.
Benefits:
- Refer a Friend Bonus!
- Free staff meals on shift!
- Accommodation discounts and Food & Beverage discounts of up to 30% within the Pacific!
- Learn your way – support your career development with access to Accor’s training platforms!