Service Now HRSD

General Expectations:

· Excellent analytical and communication skills

· Work independently and as part of a team with other client's colleagues at all levels

· Work on multiple assignments and prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution

· Interact with clients on a regular basis through face to face meetings, video/teleconferences and email to understand client’s processes and business problems

· Collaborate and coordinate with Client's colleagues that are onsite at client location

· Identify industry best practices and implement them in engagements

Core Skills required in different Projects:

· ITSM and ITAM

· HRSD

· ITSM, HRSD and GRC

· ITSM, HRSD