Key Responsibilities:

· Design and Develop Copilot Agents that seamlessly interact with platform APIs and enterprise systems

· Build Custom Connectors and Plugins within Microsoft Copilot Studio to extend functionality and integrate external services.  

· Empower and guide team members while fostering collaboration. Encourage continuous learning and professional growth.

· Collaborate with cross-functional teams to extend and optimize AI agent components within enterprise-grade solutions

· Strong development experience in AI-driven workflows and dashboards leveraging natural language processing and automations.

Key Requirements:

· Strong proficiency in Microsoft Power Platform (Power Automate, Power Apps, Dataverse) and Copilot Studio.

· Overall, 5-8 years of experience in development and solutioning.

· Strong development and solutioning experience

· Strong understanding of ITIL frameworks and best practices.

· Collaborate with cross-functional teams to ensure seamless delivery of solutions

· Hands-on experience in building and customizing AI agents, connectors, and plugins.

· Solid understanding of Natural Language Processing (NLP), LLM-based automation, and conversational AI design.

· Proven ability to deliver secure, scalable AI solutions in enterprise environments.

· Working knowledge of cloud architectures (Azure preferred; AWS/GCP experience is a plus), enterprise integration patterns, and DevOps practices.

· Familiarity with Microsoft Graph API and advanced Power Platform integrations.

· Strong problem-solving skills and ability to work in fast-paced, innovative-driven environments.

· Develop and maintain SQL databases and leverage Dataverse for data storage and management.

· Ensure best practices in coding and development.

· Integrate DevOps practices into the development lifecycle.

· Collaborate with cross-functional teams to deliver high-quality solutions.

· Create insightful reports and dashboards using Power BI.

· Write efficient and scalable code in Python.

· Apply Generative AI techniques to enhance solution capabilities.

· Excellent analytical and problem-solving skills.

· Strong communication and interpersonal skills.

Must have Skills:

· Excellent analytical and troubleshooting skills to diagnose and resolve complex issues.

· Effective communication skills to collaborate with cross-functional teams and convey technical information clearly. 

·  Ability to thrive in a fast-paced environment, managing multiple tasks and projects simultaneously. 

· Previous experience in a similar role or relevant industry experience is highly preferred.

· Knowledge of cloud platforms like AWS, Azure, or Google Cloud, proven experience with CoPilot Studio, Generative AI, Power Platform, SharePoint, Dataverse and Power BI.

· Strong knowledge of cloud technologies and SQL databases.

· Proficiency in coding and development practices.

· Experience with DevOps tools and methodologies.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration abilities.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· Certifications in Power Platform, Azure, or AWS.

· Exposure to Copilot customization and prompt engineering for enterprise use cases

· Experience with other low code/no code platforms.

· Familiarity with agile development methodologies.